By John Arnold, Senior Product Designer, allpay Limited For housing providers, the pressure to modernise rent payment journeys has never been greater. Tenants increasingly expect fast, familiar, digital ways to pay, while income and finance teams need processes that are automated, reliable, and easy to reconcile. At the same time, Housing Management Systems (HMS) are becoming the central…
Background Formed as City West Housing Trust in 2008 and rebranded as ForHousing in 2019, ForHousing is a social housing provider owning 19,000 homes across…
Background Golding Homes is a leading housing association operating across the south-east of England, managing 8,000 properties, and providing affordable housing and community services to…
Background Jigsaw Homes Group are one of the largest housing providers in England, managing over 37,500 homes across the North-West and East Midlands. Formed from…
Background Southway Housing Trust is a social housing provider based in South Manchester, managing over 6,000 properties across Greater Manchester, Tameside, and East Cheshire. They…
Background Moat Homes, founded in 1966, has become one of the leading housing associations in the UK, providing affordable homes to over 21,000 families across…
The Background Yorkshire Housing are the largest housing association based solely in Yorkshire, owning and managing around 20,000 homes. Driven by a customer-obsessed attitude, they…
Orbit Housing enhances customer experience with a Direct Debit solution, transitioning 15,000+ Direct Debits via allpay.
Background Established in 1968, Muir Group Housing Association (MGHA) owns and manages more than 5,500 homes across the country, with offices based in Chester, Blackpool,…
Background Great Places Housing Group owns and manages more than 18,000 homes across the North West and Yorkshire region and is one of the largest…
The challenge Bron Afon Community Housing began its working relationship with allpay in 2009 and currently uses a wide-range of allpay’s payment services including its…
Background Working with allpay, Wales’ largest social housing landlord, Trivallis (formerly RCT Homes), has enhanced its rent collection processes from a fragmented approach through the…
Background Walsall Housing Group (whg), the largest social housing provider in Walsall dedicated to providing affordable homes and fostering resilient communities, sought to enhance its…