Direct Debit

Experience the market-leading Direct Debit solution that provides a cost-effective and convenient way to collect regular payments, anytime, any day of the week, and at multiple frequencies. Our solution offers efficiency, reliability, and security for businesses of all sizes.

We also provide a Bureau service for organisations registered as Service Users with Bacs.

As a Bacs accredited Facilities Management Provider, we offer a Direct Debit service for organisations unable to gain direct sponsorship into the Bacs scheme.

Happy employee using business computer


  • Reduced administration: Streamline processes with our efficient Direct Debit solution.
  • Flexibility: Tailored to suit individual needs.
  • Quick and simple customer set-up: Hassle-free onboarding for your customers.
  • Reduction of missed payments & arrears: Minimise the risk with our reliable solution.
  • Safe and secure payment collection: Your customers are protected by the Direct Debit Guarantee.
Close up of hands of man using his laptop and marking days in calendar while working on the desktop, setting up a Direct Debit.


  • Paperless: Use our cloud-based portal or secure APIs for a seamless experience.
  • Simple and hassle-free customer set-up: Make it easy for your customers to get started.
  • Mandate set-up: Manage fixed or variable payment instructions effortlessly.
  • Automated customer correspondence: Send notifications via letter or email.
  • SMS notifications: Keep customers informed with SMS notifications.
  • Failed Direct Debit collections: Automatically re-present for improved collection rates.
  • Data visibility: Access past and future collections for enhanced control.

Dedicated team

Rest easy with our team of experts supporting you every step of the way. With three decades of experience and success in navigating the financial journey of leading public sector bodies in the UK, we continue to set the standard for excellence.

Exceeding expectations

  • Guildford Borough Council goes live with allpay’s Fully Managed Direct Debit Service, facilitating the ongoing collection of housing rent payments

    Local Government
    Read client story
  • Trivallis enhances its rent collection processes with allpay Limited

    Read client story
  • Edinburgh offers security and flexibility for tenants with Direct Debits

    Local Government
    Read client story

Assured quality & service

Dedicated to delivering the highest quality products alongside the best levels of service and efficiency.

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