Cash Payout
Our Payout solution is a powerful tool designed to simplify the issuance of disbursements, incentives, and refunds to your customers. This innovative offering eliminates the need for cumbersome processes associated with cheques and traditional payment transfers, bringing efficiency and convenience to your financial transactions.

Payout
Transformative disbursement issuance
Our Payout solution redefines how you issue disbursements, incentives, or refunds, eliminating the hassles associated with cheques or traditional transfers.
Here’s how it works:
Streamlined request process: Vouchers are requested by uploading a CSV data file onto our dedicated web portal, containing fund details, customer names, and disbursement methods.
Secure processing: After verifying the available funds, the file is processed, and vouchers are distributed the following day using the allocated method.
Customer-centric benefits:
- Simple, secure, and accessible method for customers to receive over-the-counter funds from any of the 11,500+ Post Office branches.
- Find your nearest branch
- Customer identification is verified by professional and highly trained staff upon the client’s request.
- No minimum or maximum encashment values.
- Award-winning business-to-customer services.
- Fraud-free since 2006 – single-use vouchers validated in real-time.
- Accurate and transparent reporting.
- One-month voucher validity.
- All accessed through a dedicated portal.

Payout NOW!
Immediate cash disbursement
Payout NOW! offers the same benefits as Payout but with the added advantage of real-time voucher distribution for exceptional or emergency payments. Experience the following:
Prompt distribution: Swift and real-time distribution of vouchers via the chosen method.
Customer-centric benefits:
- Simple, secure, and accessible method for over-the-counter funds from a Post Office branch.
- No minimum or maximum encashment values.
- Customer identification is verified by professional staff upon the client’s request.
- Accurate and transparent reporting.
- One-month voucher validity.
- All accessed through a dedicated portal.
Products to suit your needs

Ongoing support
Our dedicated Payout Customer Service Team is ready to address queries and assist in various requests, including transaction cancellations. Voucher cancellation is a simple and efficient process, available in bulk or real-time on an individual basis.
Payout web portal
Access the portal with ease using your username and password – no technical configuration required. This user-friendly platform allows voucher orders and provides access to daily Management Information (MI) summaries for the previous day’s activities, available for 28 days.


Scheme set-up and implementation
Simplify the setup process with our dedicated support team. Collection and agreement of necessary information precede a streamlined implementation facilitated by our dedicated onboarding team.
Reconciliation
Stay informed with daily MI reports detailing voucher issuance and weekly Finance reports for comprehensive insights. Invoicing, reconciling the above, is issued monthly by allpay.

The allpay prepaid card is issued by allpay Ltd pursuant to license by Mastercard International Incorporated. allpay Ltd is a company regulated by the Financial Conduct Authority (FRN 900539) for the issuance of electronic money. Head office and registered address: Fortis et Fides, Whitestone Business Park, Hereford, HR1 3SE (Company No 02933191). Mastercard is a registered trademark of Mastercard International Incorporated.

“Set up was easy and provided a vehicle for us to immediately offer support to our new residents. Using the Payout and Payout NOW! process is quick and easy option for distributing funds to those most in need in our community.”
North East Lincolnshire Council | Local Government

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