allpay on Friday 29th April announced a partnership with Payzone adding an additional 12,500 stores across the UK where customers can now pay their bills using cash.
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“Competition law compliance is not always given the attention that it deserves. I would like to see anti-competitive behaviour taken as seriously by UK businesses and boards as the risks around bribery, fraud, health and safety and cybercrime.” Lord David Currie, Chairman, Competition and Markets Authority (Competition Law Risk: Short Guide V 2.0)
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Leading payment specialist allpay Limited has revealed the results of its annual consumer survey, providing insight into payment behaviours across UK household bills. To facilitate the research, allpay continued its relationship with external company TLF Research, who conducted the survey via its online Panel Database.
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allpay supplies Birmingham City Council with its bill payment and prepaid card services, allowing the Council to collect cash and disburse care and welfare payments electronically, providing citizens with choice, convenience and financially inclusive payment products.
Read MoreSince moving to allpay, with the service offering of both PayPoint and Post Office facilities, we now have 30 outlets in the Torfaen area where our tenants can pay. I can’t think of another organisation out
Bron Afon
there that offers such a wide range of products that allpay can provide us with.
The allpay prepaid card was flexible in terms of meeting the requirements of the scheme which had to work for three local authorities. We needed a card that wasn’t personalised and where funds could be accessible far quicker than, for example, a cheque.
Carrie-ann Dollman, Senior Benefits Officer, Southend-on-Sea Borough Council
Previously, our residents were being charged 7p per minute whilst making a payment over the “0844” IVR line. The movement to a lower cost, local “0330” number has been the major contributor of success for the “0330” line, with customers commenting that the low-cost call rate is significantly to their liking.
Kate Wells, Head of Contact Centre, Aldwyck
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