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allpay news


The latest from our press team!

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MoJ awards cost saving Direct Debits contract to allpay

The Ministry of Justice (MoJ) has awarded its key payment facilitation/collection contract to payment solutions specialist allpay.

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Just What The Doctor Ordered

Faced with its biggest ever business challenge over COVID-19, a sector-leading Herefordshire firm delivered just what the doctor ordered – to keep a vital NHS role running. As lockdown eases, Whitestone based national payments specialist allpay Limited wants to inspire other county companies to back the Hereford Times boost to business campaign.

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Birmingham City Council

allpay supplies Birmingham City Council with its bill payment and prepaid card services, allowing the Council to collect cash and disburse care and welfare payments electronically, providing citizens with choice, convenience and financially inclusive payment products.

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Previously, our residents were being charged 7p per minute whilst making a payment over the “0844” IVR line. The movement to a lower cost, local “0330” number has been the major contributor of success for the “0330” line, with customers commenting that the low-cost call rate is significantly to their liking.

Kate Wells, Head of Contact Centre, Aldwyck

Since moving to allpay, with the service offering of both PayPoint and Post Office facilities, we now have 30 outlets in the Torfaen area where our tenants can pay.  I can’t think of another organisation out
there that offers such a wide range of products that allpay can provide us with.

Bron Afon

The allpay prepaid card was flexible in terms of meeting the requirements of the scheme which had to work for three local authorities. We needed a card that wasn’t personalised and where funds could be accessible far quicker than, for example, a cheque. 

Carrie-ann Dollman, Senior Benefits Officer, Southend-on-Sea Borough Council
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