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allpay news


The latest from our press team!

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Social value – at the tap of an app

allpay MD Tony Killeen says its time to open up open banking

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A partnership with the passion for tackling food poverty in Herefordshire

Top local fintech, allpay Limited, has teamed up with The Living Room to support a full-time member of staff for the next twelve months allowing the charity to focus their efforts on providing food and essential services to the local community.

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Birmingham City Council

allpay supplies Birmingham City Council with its bill payment and prepaid card services, allowing the Council to collect cash and disburse care and welfare payments electronically, providing citizens with choice, convenience and financially inclusive payment products.

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Previously, our residents were being charged 7p per minute whilst making a payment over the “0844” IVR line. The movement to a lower cost, local “0330” number has been the major contributor of success for the “0330” line, with customers commenting that the low-cost call rate is significantly to their liking.

Kate Wells, Head of Contact Centre, Aldwyck

The allpay prepaid card was flexible in terms of meeting the requirements of the scheme which had to work for three local authorities. We needed a card that wasn’t personalised and where funds could be accessible far quicker than, for example, a cheque. 

Carrie-ann Dollman, Senior Benefits Officer, Southend-on-Sea Borough Council

The change of line gave assurances to our customers that they wouldn’t be charged when making their bill payment over the automated phone line

Rob Purdon, Head of Contract Management, Robin Hood Energy
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