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The latest from our press team!

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allpay welcomes decision by the UK government in allocation of £500m to help vulnerable households

allpay welcomes decision by the UK government in allocation of £500m to help vulnerable households

Top fintech allpay Limited welcomes the decision by the UK government to allocate £500m to Local Authorities in England to help support vulnerable households pay for daily essentials.

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AdobeStock_141951442_Preview.jpg

allpay welcomes decision by the UK government in allocation of £500m to help vulnerable households

allpay welcomes decision by the UK government in allocation of £500m to help vulnerable households

Top fintech allpay Limited welcomes the decision by the UK government to allocate £500m to Local Authorities in England to help support vulnerable households pay for daily essentials.

Read More
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Birmingham City Council

allpay supplies Birmingham City Council with its bill payment and prepaid card services, allowing the Council to collect cash and disburse care and welfare payments electronically, providing citizens with choice, convenience and financially inclusive payment products.

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We’ve worked closely with allpay through the implementation and have been pleased with the progress and level of support allpay has provided to launch and support the Council’s programmes. 

Chris MacAdams, Commissioning Manager, Birmingham City Council

Previously, our residents were being charged 7p per minute whilst making a payment over the “0844” IVR line. The movement to a lower cost, local “0330” number has been the major contributor of success for the “0330” line, with customers commenting that the low-cost call rate is significantly to their liking.

Kate Wells, Head of Contact Centre, Aldwyck

With the aim of providing a more straightforward way of disbursing funds to Direct Payment recipients, the allpay system allowed the Council to not only do this, but also capture more detailed management information through the self-serving reporting suite.

Paul Jarvis, Service Manager, London Borough of Camden
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