Edinburgh City Council takes regular rental payments for more than 1,600 tenants, processing more than 27,000 transactions in 2018/19. These charges are for current council housing tenants but also include former tenant arrears repayments.
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Analysis of payments-related financial crime and how to minimise its impact on the UK. In association with Barclays, Refinitiv and a syndicate of EPA members.
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allpay, a leading UK payment specialist, has completed the roll-out of Call Masking to Newydd Housing Association.
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allpay supplies Birmingham City Council with its bill payment and prepaid card services, allowing the Council to collect cash and disburse care and welfare payments electronically, providing citizens with choice, convenience and financially inclusive payment products.
Read MoreThe change of line gave assurances to our customers that they wouldn’t be charged when making their bill payment over the automated phone line
Rob Purdon, Head of Contract Management, Robin Hood Energy
Since moving to allpay, with the service offering of both PayPoint and Post Office facilities, we now have 30 outlets in the Torfaen area where our tenants can pay. I can’t think of another organisation out
Bron Afon
there that offers such a wide range of products that allpay can provide us with.
With the aim of providing a more straightforward way of disbursing funds to Direct Payment recipients, the allpay system allowed the Council to not only do this, but also capture more detailed management information through the self-serving reporting suite.
Paul Jarvis, Service Manager, London Borough of Camden
