Top local fintech, allpay Limited, has teamed up with The Living Room to support a full-time member of staff for the next twelve months allowing the charity to focus their efforts on providing food and essential services to the local community.
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Tony Killeen is the founder, owner and managing director of allpay Limited, a provider of complete payments services including credit cards, pre-paid cards, direct debit and bill payment collection. He thinks that open banking is the future of the industry.
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The Scottish Government has replaced the old UK Government voucher scheme in Scotland with prepaid cards in tackling food poverty and has been saluted as Social Inclusion Project of the Year at the 2020 Payments Awards.
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allpay supplies Birmingham City Council with its bill payment and prepaid card services, allowing the Council to collect cash and disburse care and welfare payments electronically, providing citizens with choice, convenience and financially inclusive payment products.
Read MoreWe’ve worked closely with allpay through the implementation and have been pleased with the progress and level of support allpay has provided to launch and support the Council’s programmes.
Chris MacAdams, Commissioning Manager, Birmingham City Council
Previously, our residents were being charged 7p per minute whilst making a payment over the “0844” IVR line. The movement to a lower cost, local “0330” number has been the major contributor of success for the “0330” line, with customers commenting that the low-cost call rate is significantly to their liking.
Kate Wells, Head of Contact Centre, Aldwyck
The change of line gave assurances to our customers that they wouldn’t be charged when making their bill payment over the automated phone line
Rob Purdon, Head of Contract Management, Robin Hood Energy
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