Every month another company is victimised and plastered all over the headlines due to a staggering data breach. Everyone rants and raves, the dust settles and then… it happens again.
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allpay’s Card Service’s team began working with Mando in June 2017, providing end-to-end card manufacturing and personalisation services to produce the Quartix Prepaid Card – a fuel card providing free funds to customers who signed up to a specialised tracking vehicle.
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Putting the responsibility into the hands of professionals is by far the most effective and sustainable way to achieve and maintain PCI DSS compliance and it allows you to focus on what your business does best, with no worries about security.
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allpay supplies Birmingham City Council with its bill payment and prepaid card services, allowing the Council to collect cash and disburse care and welfare payments electronically, providing citizens with choice, convenience and financially inclusive payment products.
Read MoreThe change of line gave assurances to our customers that they wouldn’t be charged when making their bill payment over the automated phone line
Rob Purdon, Head of Contract Management, Robin Hood Energy
Previously, our residents were being charged 7p per minute whilst making a payment over the “0844” IVR line. The movement to a lower cost, local “0330” number has been the major contributor of success for the “0330” line, with customers commenting that the low-cost call rate is significantly to their liking.
Kate Wells, Head of Contact Centre, Aldwyck
We’ve worked closely with allpay through the implementation and have been pleased with the progress and level of support allpay has provided to launch and support the Council’s programmes.
Chris MacAdams, Commissioning Manager, Birmingham City Council
