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The definitive guide to PCI DSS Compliance for Contact Centres

Every month another company is victimised and plastered all over the headlines due to a staggering data breach. Everyone rants and raves, the dust settles and then… it happens again.

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The allpay Approach: Mando Card

allpay’s Card Service’s team began working with Mando in June 2017, providing end-to-end card manufacturing and personalisation services to produce a motor vehicle company's Prepaid Card.

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Birmingham City Council

allpay supplies Birmingham City Council with its bill payment and prepaid card services, allowing the Council to collect cash and disburse care and welfare payments electronically, providing citizens with choice, convenience and financially inclusive payment products.

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We’ve worked closely with allpay through the implementation and have been pleased with the progress and level of support allpay has provided to launch and support the Council’s programmes. 

Chris MacAdams, Commissioning Manager, Birmingham City Council

Since moving to allpay, with the service offering of both PayPoint and Post Office facilities, we now have 30 outlets in the Torfaen area where our tenants can pay.  I can’t think of another organisation out
there that offers such a wide range of products that allpay can provide us with.

Bron Afon

Previously, our residents were being charged 7p per minute whilst making a payment over the “0844” IVR line. The movement to a lower cost, local “0330” number has been the major contributor of success for the “0330” line, with customers commenting that the low-cost call rate is significantly to their liking.

Kate Wells, Head of Contact Centre, Aldwyck
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