Pay by Bank
Pay by Bank is a secure Open Banking payment solution that lets customers pay directly from their bank account, without entering card details or completing lengthy forms. Built on account-to-account payment technology, it offers a simple, real-time alternative to traditional card payments.
A simpler way to pay
Pay by Bank gives your customers a clear, secure way to make payments straight from their bank account, with no card details, fewer steps, and immediate confirmation.
Built on Open Banking, Pay by Bank integrates seamlessly into your existing card and digital payment journeys, helping you improve payment success while reducing costs.
How it works
- The customer selects Pay by Bank at checkout
- They choose their bank from a secure list
- They are redirected to their banking app or online banking
- The payment is authorised securely
- Confirmation is returned instantly
“This is about making payments easier for customers. By removing unnecessary steps, Pay by Bank helps our clients improve completion rates and deliver a better payment experience.”
Why Pay by Bank
Pay by Bank already helps many public sector organisations reduce costs and improve efficiency.
Customers use their own banking app to complete payments quickly, without entering card details or filling in long forms. The process is simple, guided and designed to reduce friction at checkout.
Pay by Bank removes the need for traditional card networks, which helps lower processing costs while giving you another efficient payment option.
By removing expired cards, incorrect details and manual entry errors, Pay by Bank helps reduce failed and abandoned transactions.
Payments complete and confirm in near real time, giving you and your customers immediate visibility.
Customers authorise every payment directly through their bank, so you never handle sensitive account details.
Want to know more? Check out the Open Banking website.
Designed for how people pay today
Customer behaviour is changing, with rising card costs, more people choosing digital payment options and increasing demand for secure and transparent ways to pay.
Pay by Bank helps you respond to these changes without replacing your existing channels or adding complexity.
Built into your existing allpay journey
Pay by Bank is available across allpay’s digital platforms, including the allpayments app and online payment journeys based on our hosted payment pages and Integrated client systems
There’s no need to rebuild your payment process, simply introduce Pay by Bank as an additional option alongside your current methods.
Pay by Bank is already delivering value
Housing Associations and Local Authorities
- Improves how you collect rent and bill payments by reducing reliance on card details
- Reduces the number of failed or missed payments.
- Gives tenants a simpler way to pay using their own banking app, supporting more consistent payment behaviour and reducing avoidable arrears. Learn more from the FCA.
- Delivers cost savings and operational efficiencies across many public sector organisations, and there are more opportunities to come. Find out more here.
Income collection and rent teams
- Increases payment completion rates by removing common points of friction such as expired cards, incorrect details or complex payment journeys.
- Gives teams better visibility with faster payment confirmation.
- Makes it easier to track payments and manage collections efficiently.
Utilities and billing organisations
- Supports high-volume billing cycles with a faster, more streamlined payment option.
- Lets customers make payments at any time, quickly and confidently.
- Reduces operational pressure by cutting down on failed transactions, customer queries and manual intervention.
Organisations managing high-volume, recurring payments
- Provides a reliable, lower-cost alternative to cards, helping to improve margins while maintaining a strong customer experience.
- Works alongside existing payment methods, giving customers more choice without disrupting established processes.
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