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PayPoint operate market leading national networks across 29,000 convenience stores in the UK, so that customers are always close to a PayPoint store. At these locations, as well as at home or on the move, people use PayPoint to better control their household finances, make essential payments and use in-store services, like parcel drop and collect.

PayPoint's UK network contains more branches than all banks, supermarkets and Post Offices together, putting us at the heart of communities for millions of regular weekly customers. The percentage of the UK population living within a mile of a PayPoint outlet in urban locations is 99.7% and within five miles of a PayPoint outlet in rural locations, 98.4%. 

Retail networks

In the UK, PayPoint's network includes 29,000 local shops including Co-op, Spar, Sainsbury’s Local, Tesco Express and thousands of independent outlets. These outlets are quick and convenient places to make energy meter prepayments, bill payments, benefit payments, mobile phone top-ups, transport ticket payments, TV licence payments, cash withdrawals and more.

PayPoint will accept payments by cash; they will also accept debit card payments at the discretion of the individual retailer

Click here to find out where your nearest PayPoint outlets are located.

How over-the-counter payments work

Payers at the networks are identified by a unique Payment Reference Number (PRN) which usually comprises 19 digits. These can either be distributed on a plastic swipe card or printed on a bill or letter as a barcode.

Plastic swipe cards are produced and personalised by us in-house and sent directly to the payer.

The cards are presented at the PayPoint counter, where the customer decides the amount they would like to pay and the method (cash, cheque or debit card). They will always receive a receipt as proof of payment.

The payment cards are manufactured in-house and can be designed to bespoke requirements. At allpay, we go through a rigorous testing cycle with both networks to ensure the payment card’s magnetic stripe will be read consistently by their nominated agents.

Barcoded bills and letters are usually produced and dispatched by our clients. However they work in exactly the same way as swipe cards as described above.

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