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allpay Ltd: Your trusted payment processor

With over 24 years’ experience in payment collections, allpay Ltd understand a client’s need for flexibility and the importance of keeping their customers completely happy.

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allpay sign three year deal to sponsor Westfields FC

Following another successful season in the Midlands Football League allpay have extended its long-running support of one of the city's leading football clubs.

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Birmingham City Council

allpay supplies Birmingham City Council with its bill payment and prepaid card services, allowing the Council to collect cash and disburse care and welfare payments electronically, providing citizens with choice, convenience and financially inclusive payment products.

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We’ve worked closely with allpay through the implementation and have been pleased with the progress and level of support allpay has provided to launch and support the Council’s programmes. 

Chris MacAdams, Commissioning Manager, Birmingham City Council

The change of line gave assurances to our customers that they wouldn’t be charged when making their bill payment over the automated phone line

Rob Purdon, Head of Contract Management, Robin Hood Energy

Previously, our residents were being charged 7p per minute whilst making a payment over the “0844” IVR line. The movement to a lower cost, local “0330” number has been the major contributor of success for the “0330” line, with customers commenting that the low-cost call rate is significantly to their liking.

Kate Wells, Head of Contact Centre, Aldwyck
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