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  2. Local Government
  • Why flexible payment solutions are key to tackling arrears 

    04/06/2025

    With the cost-of-living crisis deepening and government welfare cuts putting pressure on vulnerable households, social landlords are bracing for a sharp rise in rent arrears. According to recent analysis by Inside Housing, even a small shortfall in rent payments could add hundreds of millions in lost income across the sector. In this climate, housing associations…

    Why flexible payment solutions are key to tackling arrears 
  • Guildford Borough Council
    Guildford Borough

    Guildford Borough Council

    06/03/2024

    The Council began its relationship with allpay in June 2017, implementing its Fully Managed Direct Debit system, allowing customers to make scheduled payments for their…

  • Edinburgh City Council
    The city of Edinburgh council

    Edinburgh City Council

    05/03/2024

    Direct Debits were available previously, but the systems used were out of date and were not that flexible. Since moving to a Direct Debit system…

  • North East Lincolnshire Council
    North East Lincolnshire Council

    North East Lincolnshire Council

    26/02/2024

    Background North East Lincolnshire Council (NELC) provides a full range of local government services including Council Tax billing, libraries, social services, processing planning applications, waste…

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