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Prepaid Portals


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My Prepaid Card

If your card starts with 517

Please call 0330 808 0102

For activation, PIN management, to make a payment, hear your balance or listen to the last 5 transactions made on the account press 1

To report your card as lost, stolen or damaged press 2

We value your feedback. Please take a moment to complete our survey.

Support
prepaidsupport@allpay.net

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allpay Card

If your card starts with 533

Please call 0330 123 9917 to listen for further options or log in below.

For activation, PIN management, to make a payment, hear your balance or listen to the last 5 transactions made on the account press 1

To report your card as lost, stolen or damaged press 2

OUR ISSUER STATEMENT


The allpay prepaid card is issued by allpay Ltd pursuant to license by Mastercard International Incorporated. allpay Ltd is a company regulated by the Financial Conduct Authority (FRN 900539) for the issuance of electronic money. Head office and registered address: Fortis et Fides, Whitestone Business Park, Whitestone, Hereford, Herefordshire, HR1 3SE (Company No 02933191). Mastercard is a registered trademark of Mastercard International Incorporated.

This card is issued by PrePay Technologies Ltd pursuant to license by Mastercard International Incorporated. This card is an electronic money product. PrePay Technologies Ltd is authorised and regulated by the Financial Conduct Authority for the issuance of electronic money (FRN: 900010). Mastercard and the Mastercard Brand Mark are registered trademarks of Mastercard International Incorporated.

We take your privacy seriously


The General Data Protection Regulation 2018 comes into force on 25th May 2018. The new legislation strengthens your data protection rights and requires that allpay Ltd and their partner Issuers, Raphaels Bank and Pre-pay Solutions (PPS) are clear about how they receive, use and share personal data about you when they provide a prepaid card.  The Privacy Notices below tell you how your personal data is collected, used and shared by each partner.  You can identify which Issuer provides your card by checking the information on the back of the card you hold.  Where allpay Ltd is not the Issuer of your card and are the Programme Manager on behalf of Raphaels Bank and PPS, we will also hold, use and share information.  To view the Privacy Notices please use the following links:

Read Raphaels Bank Privacy Notice

Read Pre-Pay Solutions (PPS) Privacy Notice

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