Real-Time Payment Notifications is a product that gives real-time updates to you whenever your customers have processed a card acceptance transaction.
These notifications are for successful payments, declined payments and refunds.
Having payment information in real-time allows you to update your customer balances much faster than waiting for the Payment Information Files (PIFs) the next day.
For urgent payments like eviction cases, debt repayments, deposits and court fines this is very important.
Event driven payment analytics from allpay allows you to save money focusing your debt collection efforts on customers who haven’t paid by acting on up-to-date information.
The insight given into declined payments will also give you better visibility on customer behaviour and product effectiveness as PIFs only contain successful payments although it is worth noting that this is an additional service and PIF files will still be available as usual the next working day.
To begin securely paying their bills, customers simply need access to the internet, a valid allpay swipecard and a current debit or credit card (debit card only if preferred).
Customers need an Apple or Android smartphone, a valid swipe card (or 19-digit payment reference number) and a current bank card. You must be signed up to accept debit and/or credit card payments via allpay for the App to work.
A Branded Payment Gateway carrying your full branding on all payment pages integrated to your website for a seamless customer experience.
Moving your customers to an automated self-serve that is proven to increase transactions saves you time allowing for better use of staff as calls will be dealt with before reaching your call centre.
Our virtual terminal, Callpay, is a payment management application which allows you to accept and manage payments within your call centre.
A Recurring Payment schedule can be created effortlessly via our intuitive dedicated site, for all Callpay clients.
Our Text Payments service is a secure text message bill payment option, giving your customers even more flexibility. You simply need a UK-registered mobile phone, a valid allpay reference number and a current debit or credit card.