As the customer is calling you, there is familiarity and trust during the call, which encourages payments.
Take payments from new customers immediately and avoid delays in setting up customer accounts.
Our Call Masking option safeguards customers against theft, by removing sensitive data from your organisation.
To begin using Callpay, all you need is an internet connection and an individual email account for each member of staff. Staff will log on to Callpay using their individual user ID. With Callpay, you and your organisation can benefit from the following features:
- Accept debit payments
- Prevent your customers from falling into arrears from day one
- In-depth search facility – search for past transactions using up to nine different criteria
- User-friendly website – navigation is simple and straight forward
- Postcode look up – fast address input and data is standardised
- Run your own customer reports – on the spot and up-to-date information regarding transactions and totals