Prepaid Portals
My prepaid card
Please call 0330 808 0102
For activation, PIN management, to make a payment, hear your balance or listen to the last 5 transactions made on the account press 1
To report your card as lost, stolen or damaged press 2
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Our Terms and Conditions
General Spend
For terms and conditions for using our general spend cards, please click the below link.
Banking Lite
For terms and conditions for using our Banking Lite cards, please click the below link.
Instant Issue
For terms and conditions for using our Instant Issue cards, please click the below link.
Our issuer statement
The allpay prepaid card is issued by allpay Ltd pursuant to license by Mastercard International Incorporated. allpay Ltd is a company regulated by the Financial Conduct Authority (FRN 900539) for the issuance of electronic money. Head office and registered address: Fortis et Fides, Whitestone Business Park, Whitestone, Hereford, Herefordshire, HR1 3SE (Company No 02933191). Mastercard is a registered trademark of Mastercard International Incorporated.