Prepaid Portals

My prepaid card

Please call 0330 808 0102

For activation, PIN management, to make a payment, hear your balance or listen to the last 5 transactions made on the account press 1

To report your card as lost, stolen or damaged press 2

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Support

prepaidsupport@allpay.net

Our Terms and Conditions

General Spend

For terms and conditions for using our general spend cards, please click the below link.

Banking Lite

For terms and conditions for using our Banking Lite cards, please click the below link.

Instant Issue

For terms and conditions for using our Instant Issue cards, please click the below link.

Our issuer statement

The allpay prepaid card is issued by allpay Ltd pursuant to license by Mastercard International Incorporated. allpay Ltd is a company regulated by the Financial Conduct Authority (FRN 900539) for the issuance of electronic money. Head office and registered address: Fortis et Fides, Whitestone Business Park, Whitestone, Hereford, Herefordshire, HR1 3SE (Company No 02933191). Mastercard is a registered trademark of Mastercard International Incorporated.