Case studies

How we've helped already


London Borough of Southwark Council

When the London Borough of Southwark’s existing prepaid card supplier withdrew its services from the market earlier this year, allpay provided a swift transfer of service.



Working with allpay, Wales’ largest social housing landlord, Trivallis, has enhanced its rent collection processes from a fragmented approach through the local authority, to offering a full range of payment options across cash, online, mobile and paperless direct debits.


London Borough of Hackney

The London Borough of Hackney will continue to offer its citizens maximum convenience and choice for the payment of council bills after signing a three-year contract with payment specialist, allpay.


Dumfries & Galloway Housing Partnership

One of the largest housing associations in Scotland selects allpay for payment services.


London Borough of Ealing

The London Borough of Ealing has utilised allpay’s Post Office and PayPoint services for more than 10
years, with allpay collecting more than £12 million per annum in rent and leaseholder charges.

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NHS Business Services Authority (NHSBSA)

The NHS Business Services Authority (NHSBSA) – an Arm’s Length Body of the Department of Health – went live with allpay’s fully managed Direct Debit service in February 2017

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Robin Hood Energy

Robin Hood Energy (RHE), a not-for-profit energy company launched by Nottingham City Council, began its relationship with allpay in 2015 offering its customers a wide range of payment methods through direct debits, online & automated phone channels.


Birmingham City Council

allpay supplies Birmingham City Council with its bill payment and prepaid card services, allowing the Council to collect cash and disburse care and welfare payments electronically, providing citizens with choice, convenience and financially inclusive payment products.

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