Policies

Equality and Diversity Policy

We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.

Anti Bribery and Corruption Policy

We have a number of fundamental principles and values which we believe are the foundation of sound and fair business practice and as such are important to uphold. One such principle is a zero tolerance position in relation to corruption, wherever and in whatever form that may be encountered.

Modern Slavery Policy

We are committed to preventing acts of modern slavery and human trafficking from occurring within its business and supply chain, and imposes the same high standards on its suppliers. We work very closely and maintain relationships with many suppliers and organisations.

Complaints Policy

We pride ourselves on the quality of service we deliver to our Clients and Customers and see it as fundamental to our business. However if our quality of service falls short and you need to raise a complaint, there are a number of ways you can contact us.

Privacy Statement

allpay Limited (“allpay”, “we” or “us”) is committed to protecting and respecting your privacy. We will keep any personal data which you provide to us safe and secure, and use it in accordance with the UK Data Protection Act 2018, and UK General Data Protection Regulation (UK GDPR).

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Terms Of Use

By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

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Quality Policy

We are committed to meeting and exceeding our clients’ requirements and expectations. The quality system defines the procedures that facilitate the achievement of the organisation’s objectives and the development of quality culture.

Health and Safety Policy

Here at allpay, we are dedicated to demonstrate an ongoing and determined commitment to improving health and safety at work throughout our organisation.

Gender Pay Gap

We are committed to equality, diversity and fairness throughout our pay structures. As a FinTech company committed to equal opportunities, we encourage individuals of all backgrounds to apply for existing vacancies, new opportunities or promotions.

Data Subject Access Request

The General Data Protection Regulations (GDPR) provides you, the data subject, with a right to receive a copy of the data/information we hold about you or to authorise someone to act on your behalf. Please complete this form if you wish to see your data.

Environmental Policy

We are committed to protecting the local and global environment of the Earth. To minimise the environmental impacts concerning our activities, products and services, we have committed to a number of best practices listed in this document and the continual improvement of our environmental performance.

Carbon Reduction Plan

allpay Limited has an aspiration to become Net Zero by 2030. allpay has made this commitment public by joining a local initiative run by ‘Greener Footprints, Herefordshire’.

Fire Policy

Setting out the strategy regarding fire safety and details how allpay LTD, Whitestone site will comply with the requirements of the Regulatory Reform (Fire Safety) Order 2005 and other relevant connected legislation.

Careers Privacy Notice

This privacy notice provides information on how allpay collects and processes your personal data when working for us or applying to work for us in any capacity. It is important that you read this privacy notice together with our website privacy policy, your Contract of Employment and the Handbook.

Fair Competition Statement

Free and fair competition is important to allpay and we believe in competing fairly with our competitors and dealing fairly with customers and suppliers.

172 Statement

Section 172 of the Companies Act 2006 requires a director of a company to act in the way he or she considers, in good faith, would most likely promote the success of the company for the benefit of its members as a whole.

Mission Statement

A trusted payments partner passionate about providing simple & secure ways to make payments.