Clients are allocated their own Service User Number (SUN), which allows your name to be on all correspondence sent to customers, including on the customer’s bank statement.
As the Service User, allpay will be responsible for adhering to Bacs regulations, and as such, will:
As a Managed Service, we follow the Bulk Change Process at all times.
Our Direct Debit services are run by a UK-based, dedicated Direct Debit team, and in addition to our Direct Debit services, allpay will also provide:
All this information is available via a secure web-based communication portal in a format which can then be processed through your customer management systems.
This service works in complete harmony with all other payment methods from allpay and is available to use 24 hours a day, 7 days a week.