Is this course suitable for me? Are you...
- Planning to become a service user?
- Moving from paper to paperless Direct Debits?
- Responsible for Direct Debits in your organisation and has had no previous training?
- Looking to reduce the number of cancellations and/or indemnity claims you receive?
- Needing a Direct Debit refresher?
This full day course will increase awareness and knowledge of paperless Direct Debits, Bacs requirements and processes, as well as the role and responsibilities of a service user.
Don't just take our word for it!
"Taking part in the allpay training was very beneficial for the role I was in. The training helped build my confidence when setting-up, amending and discussing Direct Debit payments with tenants. The training was very engaging and informative and widened on my knowledge of Direct Debits and the allpay system itself. I feel this assisted in fewer mistakes being made and made internal training to future customer service assistants more educational."
Abbie Fenemore, BACS Training Attendee
"The Bacs training by allpay was brilliant. It gave me a better understanding of how the whole Direct Debit system works, the legalities and how-to-set-up and amend them once in place. Our trainer Jaki was very knowledgeable of the whole system. Being able to understand how Direct Debits work and to be able to relay this not only to my teams but customers is invaluable."
Emma Gemmell, SAHA Rent Recovery & Allocations Team Leader