Our Telephone Payment system uses Interactive Voice Response (IVR) technology to enable your customers to make bill payments over an automated telephone system. Simply call the lo-call rate number provided from any landline or mobile phone. All they need to make a payment is a valid debit/credit card and their allpay reference.
Our bespoke branding options reassure customers, which results in more accurate payments and fewer bank disputes.
Ensure your organisation is compliant with PCI DSS, by directing calls to our approved, automated telephone payment system.
An automated service will allow your organisation to process payments quickly and efficiently allowing resources to be utilised elsewhere.
All transactional data is made available the next working day, ready to be easily reconciled against customer accounts.
A fast and easy way to pay, enabling customers to simply pick up the phone to make a bill payment at any time.
Bespoke branding options reassure customers, to encourage more frequent and confident use.
Step-by-step guidance throughout, with no need for customers to register prior to using this service.
Text Payments
Our Text Payments service is a secure text message bill payment option, giving your customers even more flexibility in the way they pay you.
To begin using Text Payments, your customers simply need a UK-registered mobile phone, a valid allpay reference number and a current debit or credit card (debit card only if preferred).
After a very brief registration online at: www.allpayments.net/textpay, your customers can pay their bills anytime, anyplace, anywhere. They text a simple code and the amount they wish to pay to a designated number every time they want to make a payment. This service works in complete harmony with all other payment methods from allpay and is available 24 hours a day, 7 days a week.
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