Telephone and Text Payment Services | allpay
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Telephone Payments


Remove your call centre from PCI DSS Scope

Allowing customers to pay bills 24 hours a day, 7 days a week.

Our Telephone Payment system uses Interactive Voice Response (IVR) technology to enable your customers to make bill payments over an automated telephone system. Simply call the lo-call rate number provided from any landline or mobile phone. All they need to make a payment is a valid debit/credit card and their allpay reference.

Benefits for you


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Control your branding

Our bespoke branding options reassure customers, which results in more accurate payments and fewer bank disputes.

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BE COMPLIANT WITH PCI DSS

Ensure your organisation is compliant with PCI DSS, by directing calls to our approved, automated telephone payment system.

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Quick and Efficient Payments

An automated service will allow your organisation to process payments quickly and efficiently allowing resources to be utilised elsewhere.

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Accurate Reconciliation Data

All transactional data is made available the next working day, ready to be easily reconciled against customer accounts.

Benefits for your customers


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Convenient

A fast and easy way to pay, enabling customers to simply pick up the phone to make a bill payment at any time.

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Trust

Bespoke branding options reassure customers, to encourage more frequent and confident use.

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Simple Process

Step-by-step guidance throughout, with no need for customers to register prior to using this service.

Text Payments


Text Payments
Our Text Payments service is a secure text message bill payment option, giving your customers even more flexibility in the way they pay you.

To begin using Text Payments, your customers simply need a UK-registered mobile phone, a valid allpay reference number and a current debit or credit card (debit card only if preferred).

After a very brief registration online at: www.allpayments.net/textpay, your customers can pay their bills anytime, anyplace, anywhere. They text a simple code and the amount they wish to pay to a designated number every time they want to make a payment. This service works in complete harmony with all other payment methods from allpay and is available 24 hours a day, 7 days a week.

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