Providing customers with the flexibility to make payments anytime and anywhere while on the move.
Payments via our mobile app have extremely low levels of bank disputes and chargebacks.
Promotes digital inclusion and helps your organisation meet e-government targets for payment service accessibility.
Our Payment App is secure and available to download free of charge from your Apple or Android smartphone.
Payments are fast and simple with the wallet feature, saving bank cards and references.
This innovative way of paying meets the changing demands of your customers, using the latest technology.
If you don’t find the answer to what you are looking for or require further information, email firstname.lastname@example.org.
The latest version of the app has been updated to display up to 20 recent payments that you have made in the last 6 months for all Android and IOS users as well as some minor bug fixes.
A Payment Reference Number can be found on an allpay issued magnetic swipe card – which looks like a credit/debit card and usually has the name of the organisation to whom you are paying your bills – or on a barcoded bill. PRN's can be stored within the app meaning that you do not have to enter them every time you wish to make a payment.
The option to make a ‘Quick payment’ is what users will currently be used to – it allows you to make a payment using a stored bank card and Payment Reference Number.
Turning ‘Quick Payment’ off in the ‘My Details’ tab will allow you to make a one-time payment where you don’t have to use a stored bank card or Payment Reference Number.
Yes, although the allpay App has been designed for use in the UK. It may be unlawful to access some of the services in some countries and you are responsible for your use of it abroad. Your mobile operator may charge you for using the allpay App abroad, and roaming charges may apply, so please check with them.
Before disposing of your mobile phone/device, we recommend you remove the allpay App. If for some reason you change your mind, the App can be downloaded free of charge again anyway. This further minimises the security risk.
No, all card details within the app can only be updated by the user who is logged into the app
No, the app does not store any debit or credit card details – these are stored securely by allpay meaning that no one could access your debit or credit card details via the phone
In order to use the allpay App your phone must be connected to the Internet. The app will work on wi-fi or via your mobile network when you have sufficient signal.
How can I enable the new APP to autofill my username and password?
For IOS users you are able to autofill your details by using the settings on your phone and following the below:
On sign-in, if you have autofill enabled when you tap your email address, you are then able to use the password key from your keyboard and choose the correct password from the drop down.