Payout | allpay

Payout makes it easier for you to issue payments, incentives, or refunds to your customers without the process and the cost of issuing cheques or making payment transfers.

The Payout product is an enhancement of the allpay cash offering, allowing you to deliver cash payments to your customers using barcode technology to their mobile phone or email address.

Payout - Cash Vouchers

Vouchers are requested by loading an agreed format CSV data file onto the dedicated web portal. The file will contain details of the funds you wish to issue, along with the customers' names and method of disbursement. Having verified that the funding is held on account, the file is processed, and we distribute the vouchers the following day using the allocated method.

A simple, secure, inclusive, and accessible way for your customers to receive over the counter funds from a Post Office branch
No minimum or maximum encashment values
Award-winning business to customer services
Fraud-free since launch in 2006 – single-use vouchers validated in real-time
Customer identification verified by professional and highly trained staff at the client's request
Accurate and transparent reporting
One month voucher validity
All accessed via a dedicated portal

Payout NOW! - Cash Vouchers

Payout NOW! is a premium service for immediate Cash disbursement requests. With all the same benefits as Payout, this service is able to promptly distribute vouchers in real-time via the chosen method.

For exceptional or emergency payments
A simple, secure, inclusive, and accessible way for your customers to receive over the counter funds from a Post Office branch
No minimum or maximum encashment values
Customer identification verified by professional and highly trained staff at the client's request
Accurate and transparent reporting
One month voucher validity
All accessed via a dedicated portal

Benefits

Ongoing Support

Our dedicated Payout Customer Service Team is on hand to answer any queries you or your clients may have, and assist in requests such as cancelling a transaction. Voucher cancellation is a simple process achieved either in bulk, or individually in real-time.
Clients will receive daily voucher tracking reports and a weekly finance statement.

Payout Web-portal

Access to the portal is by username and password, with no technical configuration required. All vouchers are ordered via the portal, and the daily Management Information (MI) is accessed from this. The MI remains available for 28 days, and summarises any voucher activity for the previous day.

Scheme Set-up & Implementation

Setting up the scheme and subsequent sub-schemes is simple; it involves the collection and agreement of some necessary information, before the implementation process is facilitated by our dedicated support team. Each client take-on will be managed independently, with allpay and our dedicated Implementation team.

Reconciliation

Daily MI reports are available via the portal detailing the voucher issuance. Weekly Finance reports will be available and invoicing will reconcile the above and be issued by allpay on a monthly basis.