Scottish Borders Council

Case Study

allpay supplies Scottish Borders Council with its Bill Payment and Prepaid Card services, allowing the council to collect cash via its reseller agreement and disburse care and welfare payments via allpay’s prepaid card system.

The relationship between allpay and the Council began in January 2015, when the Council went live utilising allpay’s Instant Issue cards for the disbursement of social welfare funds. Since the initial implementation, the Council has implemented a further Prepaid programme in the form of the Instant Issue Advanced scheme, allowing the electronic disbursement of funds to ‘looked after children’ requiring care assistance within residential homes along with those leaving local authority care within the local area.

In February 2018, the Council re-routed its Bill Payments services to allpay, allowing for the collection of Council Tax, Business Rates and Overpayments via local Post Office and PayPoint networks. Since go-live allpay has collected nearly £1.4 million across 14,000 transactions.

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The allpay prepaid card is issued by allpay Ltd pursuant to license by Mastercard International Incorporated. allpay Ltd is a company regulated by the Financial Conduct Authority (FRN 900539) for the issuance of electronic money. Head office and registered address: Fortis et Fides, Whitestone Business Park, Whitestone, Hereford, Herefordshire, HR1 3SE (Company No 02933191). Mastercard is a registered trademark of Mastercard International Incorporated.

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