Corporate & Legal Collections

Case Study

Corporate and Legal (C&L) went live with allpay in May 2007 utilising its fully managed Direct Debit service and Post Office and PayPoint services, allowing its clients to make re-payments via automated schedules and via nearly 40,000 UK outlets.

C&L Collections is part of the C&L Group of Companies and has one of the largest and most successful claim recovery teams within the West London area and is ranked in the top band for its recovery solutions in the UK.

The company holds ISO9001 and 27001 and is fully regulated by the FCA. The company specialises in any written-off debt clients can’t recover, details of which can be found at This brochure has been produced in partnership between allpay and C&L.

allpay’s fully managed Direct Debit service allows collections to be made on any working day of the month and up to eight different frequencies – making the payment option attractive to its clients, allowing them to choose a date and frequency that suits them.

Most recently, the group has enabled allpay’s Direct Debit re-presentment facility, allowing it to automatically re-attempt failed direct debit payments five days after the initial failure.

Enabling the failed payment to be automatically represented, leads to greater efficiency, eliminating the need to manually chase the arrears. C&L has been live with the re-presentment facility since September 2016 and within four months it has successfully collected 44% of failed payments, with a value of more than £1,200.


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