Service Status


Status overview of all services provided by allpay

Payment Channels

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All systems are running as expected.

All systems are running as expected.

All systems are running as expected.

All systems are running as expected.

Client Portals

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All systems are running as expected.

All systems are running as expected.

All systems are running as expected.

All systems are running as expected.

Planned Maintenance

Please be advised, we have the following planned maintenance scheduled in the coming weeks. 

14/04/21 | Callpay

There is expected to be one period of up to 10 minutes of downtime during the maintenance window which is expected to be between 23:00 - 00:00.

14/04/21 | Direct Debit Portal (Client)

Please be advised we are conducting maintenance on our Direct Debit client portal between 6 pm and 8 pm. We anticipate there may be an interruption to service during these hours. We apologise for any inconvenience.

21/04/21 | Callpay

Due to planned maintenance for the Recurring Payment functionality, we anticipate there to be a period of downtime between 18:00 - 20:00.

Company Announcements

We continue to review our business continuity arrangements, considering the ongoing risk of the Coronavirus, to ensure we are fully prepared. This plan is designed to mitigate the impact of disruptive events, including a prolonged pandemic, to ensure the continuity of services with priority given to critical functions.

These measures will reduce the impact on the services allpay are able to provide to our clients. We are also assessing our own suppliers’ resilience to the risk of Coronavirus to minimise the impact on our capability.

For further information about our business continuity plan please see https://www.allpay.net/covid-19/

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