Service Status


Status overview of all services provided by allpay

Payment Channels

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All systems are running as expected.

20/01/23 - 13.00 | Please be advised, we believe the issues impacting the ability to make payments via our internet payment channel this morning are now resolved. Our IT teams are monitoring the systems closely and advise anybody still experiencing issues to clear their cache and retry.

20/01/23 - 13.00 | Please be advised, we believe the issues impacting the ability to make payments via our Mobile APP channel this morning are now resolved. Our IT teams are monitoring the systems closely and advise anybody still experiencing issues to clear their cache and retry.

20/01/23 - 13.00 | Please be advised, we believe the issues impacting the ability to make payments via our telephone payment channel this morning are now resolved. Our IT teams are monitoring the systems closely and advise anybody still experiencing issues to clear their cache and retry.

Client Portals

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20/01/23 - 13.00 | Please be advised, we believe the issues impacting the ability to make payments via our the Payments Hub this morning are now resolved. Our IT teams are monitoring the systems closely and advise anybody still experiencing issues to clear their cache and retry.

All systems are running as expected.

20/01/23 - 13.00 | Please be advised, we believe the issues impacting the ability to make payments via our DD Portal this morning are now resolved. Our IT teams are monitoring the systems closely and advise anybody still experiencing issues to clear their cache and retry.

20/01/23 - 13.00 | Please be advised, we believe the issues impacting the ability to download files or order cards via Webconnect this morning are now resolved. Our IT teams are monitoring the systems closely and advise anybody still experiencing issues to clear their cache and retry. If you are experiencing issues downloading files automatically via Totalconnect you are able to log into Webconnect and download the files manually. 

Planned Maintenance

There is currently no planned maintenance scheduled.

Company Announcements

There is currently no company announcements scheduled.

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