UK bill issuers will continue to have access to the largest retail network as part of the suite of digital payment solutions offered by payment specialist allpay, following the group’s contract extension with PayPoint.
allpay has signed a new five-year contract with the retail network and multichannel payments provider building on its 20-year relationship, and as such, it will remain at the heart of allpay’s over-the-counter bill payments offering to more than 800 public and private sector clients.
allpay has become the network’s biggest reseller and in the last year has signed more than 40 new local authority and housing associations – providing citizens with access to nearly 30,000 outlets to pay their bills.
Cash payments now represent just under half of the £6 billion allpay collects for clients annually from more than 60 million transactions.
allpay’s managing director Tony Killeen, said that while the UK’s payment habits were changing, large cross sections of society still prefer to budget and pay bills in cash. In housing and local government, welfare reforms such as Universal Credit and the localisation of council tax benefit has required some people to pay a bill for the first time - with a large proportion in the sector preferring to budget and pay their bills in cash.
“PayPoint continues to play a key part in our payments offering and with nearly 30,000 UK outlets, provides both choice and convenience to UK bill payers, with most open long hours and seven days a week. As such, the business case for local authorities and housing associations utilising the network through our solution remains a cost-effective way of reducing income collection costs.
“The launch of its new platform, PayPoint One, – which is being rolled out across the country – is a great example of the investment it is making to provide a fast in-store customer experience that meets the demands of modern day consumers.
“We are looking forward to continuing our relationship and continuing to cater for the needs of all bill payers – and our ability to provide access to the PayPoint network is a key part of that.”
Lewis Alcraft, commercial director at PayPoint said:
“We’re pleased to be extending our relationship with allpay who remain a key strategic partner for us. We look forward to working with them over the course of the new contract.”