Fife Council

Case Study

allpay supplies Fife Council with its Bill Payment and Prepaid Card services, allowing the Scottish Council to collect cash via Retail Networks and disburse care and welfare payments electronically via allpay’s prepaid card platform.

allpay’s relationship with Fife began in 2013, providing its prepaid card solution for the Council’s Scottish Welfare Fund scheme, before implementing allpay’s Bill Payments solution in 2016.

Since go-live in December 2016, following the withdrawal of the Council’s previous supplier, allpay has provided the Council with its Bill Payments Service, offering citizens the ability to make payments for Council Tax, Rents, Utility Payments, Business Rates and Debt Repayments.

Per annum, allpay collects more than £35 million across 401,000 transactions for the Council via the Post Office and PayPoint networks.

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The allpay prepaid card is issued by allpay Ltd pursuant to license by Mastercard International Incorporated. allpay Ltd is a company regulated by the Financial Conduct Authority (FRN 900539) for the issuance of electronic money. Head office and registered address: Fortis et Fides, Whitestone Business Park, Whitestone, Hereford, Herefordshire, HR1 3SE (Company No 02933191). Mastercard is a registered trademark of Mastercard International Incorporated.

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