IT Administrator

IT Administrator (fixed term contract)


Employment Type: Full time, fixed term contractSalary: £17,000 - £23,000 p.a. (FTE)
Location: HerefordWorking Hours: 37.5

Job description

allpay Limited are one of the fastest growing Fintech companies in the UK and are experts in the payment and financial services arena. We have also successfully diversified into a number of other sectors. 

We are now looking for an IT Administrator to join our Service Desk team within IT Operations.

This role is advertised on an initial 3-month fixed term contract, however there is the potential for this role to be made permanent.

Primary areas of accountability:

As IT Administrator, some of your key duties will include:

  • Being a first point of call into the service desk, answering and logging calls and helping in the management of tickets.

  • Monitor the call logging system to ensure that all requests for support are managed and responded to in an efficient manner.

  • Purchase software, hardware and licensing as instructed.

  • General administration and upkeep of systems, spreadsheets and physical paperwork.

  • Supporting the IT Team by providing effective administrative support.

Key skills required:

You’ll demonstrate to us that you have:

  • Excellent customer service & communication skills. Both written & verbal

  • Experience within an IT Environment is desirable

  • Experience in general administration

  • Good Microsoft skills including excel, PowerPoint and word

  • Experience of producing MI and reports

  • The Ability to use own initiative and work without close supervision whilst ensuring key issues are escalated appropriately

We are a company committed to Equal Opportunities.

All roles at allpay Limited are subject to successful background checks including a DBS and Credit Check.

Want to be part of the team

Specialist in financial collection solutions

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