Collections Specialist (FTC)


Employment Type: Full time, fixed term contractSalary: Competitive
Location: HerefordWorking Hours: 37.5

Job description

allpay Limited are one of the fastest growing Fintech companies in the UK and are experts in the payment and financial services arena. We have also successfully diversified into a number of other sectors. 

We currently have a vacancy for a Collections Specialist to join the finance team on temporary contract for up to 12 months.

Primary areas of accountability:

The role will be responsible for;

  • Ensuring collection of money owed in a timely and efficient manner.
  • Making and taking calls to & from clients to establish reasons for non-payment and keeping in regular contact to ensure payment is obtained promptly.
  • Negotiating agreeable repayment terms in accordance with company guidelines.
  • Ensuring queries are dealt with in a professional and efficient manner, clients and internal customers are dealt with as appropriate and ensuring accurate records are maintained.

Key skills required:

The ideal candidate will have substantial experience in collections, credit control or a customer service based role. The ability to remain calm under pressure is essential whilst negotiating agreeable terms and the ability to work both independently and as part of a wider team.

We are a company committed to Equal Opportunities.

All roles at allpay Limited are subject to successful background checks including a DBS and Credit Check.

Want to be part of the team

Specialist in financial collection solutions

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