Card Services Technical Apprentice


Employment Type: Full TimeSalary: £8,610.50 p.a.
Location: HerefordWorking Hours: 37.5

Job description

allpay Limited are one of the fastest growing technology companies in the UK and are experts in the payment and financial services arena. We have also successfully diversified into a number of other sectors.

We are now recruiting for a Card Services Technical Apprentice to join our Card Services Technical Team. The role is based in our Hereford Office.

Reporting to the Card Services Technical Team Leader, in this role you will provide technical support within the High Security Area, but not limited to it, alongside the CST team. 


As Card Services Technical Apprentice, some of your key duties will include:

  • Creation of new and/or modification of existing card personalisation setups as required on various equipment platforms including: Datacard MX6000 & Mühlbauer SCP5400.

  • Creation of new and/or modification of existing carrier/PIN mailer setups as required on various platforms including: Mühlbauer CardMail 2000, Datacard MX6000, Microsoft Word.

  • Implementation of internal and customer driven change requests ensuring correct procedure is followed and accurate records are kept.

  • Administration of all test equipment within the area including: Creation and maintenance of test profiles in Barnes CPT3000 and Barnes MT3000.

  • Monitoring of production activities and provision of technical assistance as required.

  • To assist in the development and implementation of policies, standards and procedures for the technical work performed in the department.

  • Assist with the development of technical solutions as required by allpay.

Key skills required:

You’ll demonstrate to us that you have:

  • Ability to adhere to strict company security policies

  • Ability to maintain data integrity

  • GCSE grade “C” or above in three subjects including Mathematics and English

  • Good communication skills at a variety of levels with the ability to liaise with other departments and functions to minimise disruption of issues or servicing activities

  • Organised and aware of the importance of good housekeeping procedures

  • Computer skills to an intermediate standard or equivalent / higher

  • Good general IT skills with a particular familiarity with MS office products and SQL database

  • Ability to read, analyse and understand technical documentation/guides.

  • Team skills within a small team working environment

  • Ability to work effectively under pressure with a positive attitude

  • Possess the determination and persistence to complete challenging projects

  • Ability to demonstrate problem solving abilities in technical areas

  • Flexibility to adapt to changing situations and able to work extra hours

  • Excellent attention to detail and the ability to maintain accurate records.

  • Takes pride in own work and that of colleagues and is respectful, friendly, courteous and helpful at all times.

  • A smart appearance and courteous manner.

We are a company committed to Equal Opportunities.

All roles at allpay Limited are subject to successful background checks including a DBS and Credit Check.

Want to be part of the team

Specialist in financial collection solutions

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