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COVID-19

What this means for allpay clients

Globally we are all facing a very worrying time. Many of our Local Government and housing association clients provide services to vulnerable people across the UK and we would like to offer the following reassurances about what we are doing at allpay to help in any way we can and also what we are doing to keep to business as usual as far as practically possible.

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allpay Celebrates National Apprenticeship Week

As proud advocates of apprenticeship schemes over the past 20 years, allpay Limited continue to encourage an environment of continual development in the workplace.

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Birmingham City Council

allpay supplies Birmingham City Council with its bill payment and prepaid card services, allowing the Council to collect cash and disburse care and welfare payments electronically, providing citizens with choice, convenience and financially inclusive payment products.

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With the aim of providing a more straightforward way of disbursing funds to Direct Payment recipients, the allpay system allowed the Council to not only do this, but also capture more detailed management information through the self-serving reporting suite.

Paul Jarvis, Service Manager, London Borough of Camden

The change of line gave assurances to our customers that they wouldn’t be charged when making their bill payment over the automated phone line

Rob Purdon, Head of Contract Management, Robin Hood Energy

We’ve worked closely with allpay through the implementation and have been pleased with the progress and level of support allpay has provided to launch and support the Council’s programmes. 

Chris MacAdams, Commissioning Manager, Birmingham City Council
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