Customer communication services

Communicate with your customers easily, quickly and cost effectively by using allpay’s Uconnect service that could save you money whilst getting your message to the right people.

Uconnect

The Uconnect one-way messaging service is a quick and easy way for any organisation to communicate with its customers via email or SMS text message.

It is ideal for payment reminders, notifications of housing availability and other important events. 

Keeping your customers informed and up-to-date allow you to maintain better public relations plus reduce costs and lengthy administration processes by removing the need for printing and postage.

You’ll have the ability to tailor messages to your exact requirements by communicating with your customers individually or in bulk, and through a familiar and comfortable method.

How will Uconnect benefit your customers?

Customers benefit from having up-to-date information on any important events, such as flood warnings or service disruptions more quickly than with more common methods of communication.

How it works…

allpay offer a fully-hosted service with no need for additional hardware or software.  It’s quick to set up and all training and support is provided.

Simply log on to allpay’s secure web-based communication portal Webconnect. You’ll need to enter your customers’ email addresses or mobile telephone numbers into the recipient field then type the message you wish to communicate.