Customer Communication Services - allpay Limited

Customer Communication Services

Do you need to communicate with your customers? Would you like to do it easily, quickly and cost effectively?

Then take a look at allpay’s Uconnect service that could save you money whilst getting your message to the right people.

Uconnect

One-way messaging from allpay is the best way for any organisation to communicate with its customers via email or SMS text message.

How will Uconnect benefit your organisation?

Uconnect is ideal for payment reminders, notifications of housing availability and other important events.

Keeping your customers informed and up-to-date will allow you to maintain better public relations.

This kind of communication can also reduce costs by removing the need for printing and postage.

You’ll have the ability to tailor messages to your exact requirements, communicating with your customers individually or in bulk.

How will Uconnect benefit your customers?

More and more customers have access to the internet and/or a mobile phone and are increasingly comfortable with email and text message communication.

Customers will benefit from having up-to-date information on any important events, such as flood warnings or service disruptions more quickly than with more common methods of communication.

How it works…

allpay offers a fully-hosted service with no need for additional hardware or software.

It’s quick to set up and all training and support is provided.

You will need to log on to allpay’s secure web-based communication portal, Webconnect. You’ll simply enter your customers’ email addresses or mobile telephone numbers into the recipient field then type the message you wish to communicate.

Uconnect reduces the need for lengthy administrative processes when contacting your customers.