Direct Debit

Direct Debit (DD) is the most efficient and convenient way to collect regularly occurring payments from a large number of customers and result in simple, safe and speedy service.

allpay.net acts as a Direct Debit originator, handling all aspects of the Direct Debit set up process.

What is a Direct Debit?

A Direct Debit is an instruction from a customer to their Bank or Building Society authorising an organisation to collect varying amounts from their account, as long as they have been given advance notice of the collection dates and amounts.

Direct Debit is the preferred payment method for over 45% of the UK bill paying population because it provides so many advantages. Each year in the UK over 2.7 billion Direct Debit payments are processed.

Organisations using Direct Debits are no longer reliant on customers to go to the bank.

The Paperless Direct Debit Service

The Direct Debit service from allpay.net is "paperless".

A much enhanced service from traditional DDs, the paperless service eliminates the need for much of the paperwork normally associated with this type of collection.

Using secure online scripting, via WebconnecT, new Direct Debits can be set up face-to-face or over the telephone, minimising set-up time and greatly reducing administration costs. So, to summarise, paperless Direct Debits can:

• provide even greater accuracy
• offer greater speed of service
• help towards meeting e-government targets
• reduce form filling (in many cases form filling is eradicated)

Key Features and Benefits of Paperless Direct Debits

• No monthly or annual fees meaning costs are minimised. Charges are based on usage
• The online set up procedure is quick, accurate and secure, helping to save money and resource
• When setting up a Direct Debit, customers' bank account details are automatically verified, minimising incorrect data and reducing delays
• The client has total control of the payment process, which ensures improved payment collection
• Payment data is available to the client on the same day that funds are collected, meaning customers' accounts can be credited quickly
• Making amendments to payments is easy as it can be completed online, saving resource for the client organisation and improving the service to it's customers
• A premium service is offered, enabling the client's name to be printed on customers' bank statements, helping to reduce queries and giving them more confidence with the service
• Training in the operation of the WebconnecT system is offered by allpay.net's dedicated training team to ensure that clients can maximise the benefits of using the service
• The paperless DD system works alongside all other payment solutions currently offered by allpay.net
• Should any issues arise, a dedicated Direct Debit client support team is always there to help

Organisations using allpay.net's Direct Debit service benefit from having all transactional data made available the next working day over allpay's secure Internet based communication portal WebconnecT. This allows posting of payments to revenue, housing management or accounting systems as a single data-stream providing a seamless, cost effective solution to revenue collection.