Payment Collection

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Collecting nearly £5 billion a year from more than 55 million transactions, allpay offers the UK’s widest range of payment collection solutions.

We partner with both of the UK’s major payment networks Post Office and PayPoint and enable debit and credit card payments through online, phone, text and mobile App channels.

We also collect direct debits on behalf of clients offering you a fully-managed, paperless service and your customers the option to have payments collected on any date of the month and at a range of frequencies e.g. weekly, fortnightly, four-weekly, monthly, etc.

Unlike its competitors, all of allpay’s solutions are developed and managed in-house, providing you and your customers with one point of contact. With designprint and production services too, we are able to handle all your card production, design and printing requirements as well as additional services such as annual rent increase letters, newsletters and rent arrears letters.

We collect payments for 75% of the top 400 housing associations and a third of all local authorities and are the recommended payment solutions provider for Consortium Procurement. This means our services are certified by an independent body, removing the need for you to conduct full tender exercises when using our services.

In addition, our payment services can also be accessed via other EU-compliant frameworks such as the ESPO Banking Services framework and the G-Cloud framework for central and local government.

Contact us for more information about payment collection services

Fair and flexible pricing structure

Through our framework agreement with Consortium Procurement we offer the best value within the market place, removing the need for you to go through the lengthy tender process

39,000 Payment outlets

Allowing your customers to pay bills at PayPoint outlets and Post Office branches. Together, they take the vast majority of bill payments across Britain

Widest range of payment options

Acceptance of debit/credit cards through phone, online and mobile channels, including solution to take payments when visiting customers

Payment data available next day

Download payment files the next working day following the transaction date.