allpay, the UK's bill payment collections leader signs two year deal with Realex Payments

Realex Payments, a division of Global Payments and one of Europe’s fastest growing payment solution providers, is pleased to announce a new contract with allpay, the UK’s leading bill payments collection specialist. The agreement, which will be in place for a minimum of two years, will see allpay’s online payments processed through Realex Payment’s managed eCommerce solution.

allpay collects nearly £6 billion a year and processes over 55 million transactions through a diverse range of payments collection solutions designed to meet their customers’ needs.

In recent years, allpay has experienced strong growth in the number of customers paying through mobile and digital channels, with online payments now representing nearly £1 billion of payments annually. To process these payments, allpay sought an alternative solution to their existing in-house payments solution, that would help them better meet current and future payment technology demands.

In partnering with Realex Payments, allpay has implemented an online payments processing solution that eliminates the complexity and costs that accompany an in-house solution. Industry-standard compliance is now also simplified for allpay, as cardholder data is processed within Realex Payment’s PCI-DSS v3.1 compliant environment.

Realex Payments additionally provides allpay with a wholly customised hosted payment page, providing a seamless and consistent checkout experience for their customers across desktop and mobile devices.

Speaking of the deal, Nick Peplow, Bill Payments Director at allpay, commented, “Since partnering with Realex Payments, we have simplified our auditing process dramatically, saving us valuable time.”

“We now operate an online payments page that fully reflects our brand, reassuring our customers whilst still benefiting from the extensive security features of Realex Payment’s solution.”

The team at Realex Payments has consistently demonstrated their expertise and customer service ethos. "We look forward to scaling to additional payment methods, safe in the knowledge that we’ve chosen the best possible partner."

Dave Wills, UK General Manager & Sales Director at Realex Payments, stated,
“allpay is renowned for providing their customers with an extensive array of secure payment options – and we are delighted to play a part in that journey.”
“Realex Payments is aligned with allpay’s ethos of placing customers at the heart of everything they do.”

“We look forward to delivering on that exceptional customer experience and supporting allpay’s growth today, tomorrow and into the future.”