Internet Payments - allpay Limited

Internet Payments from allpay is a secure online payment service that enables your customers to conveniently pay their bills online, free of charge, any time they like.

How will Internet Payments benefit your organisation?

Providing customers with the flexibility to make payments in this way may help your organisation meet e-government targets for payment service accessibility, and put you further in tune with the people who matter – your customers.

You’ll also benefit from having all transactional data made available the next working day over allpay’s secure web-based communication portal, Webconnect.

Why do customers want to pay online?

Your customers are increasingly familiar with this form of technology. In 2008, 16 million households in Great Britain (65 per cent) had Internet access*

Your customers will benefit from the flexibility that the allpay Internet Payments service provides as they will have the ability to make regular or one-off bill payments quickly and easily, any time they want.

It’s a simple process, with no need for your customers to register prior to using the service.

*Statistical Information: National Statistics Omnibus Survey, Office for National Statistics, www.statistics.gov.uk

How it works…

To begin securely paying their bills, customers simply need access to the Internet, a valid allpay swipecard or barcoded bill and a current debit or credit card (debit card only if preferred).

They will simply log on to www.allpayments.net where they will enter their payment number and password. They’ll be prompted to enter the amount they wish to pay and the details of the credit/debit card from which they wish the payment to be taken from.

A simple click on ‘Pay Now’ and they will have easily paid their bill. This service works in complete harmony with all other payment methods from allpay and is available to use 24 hours a day, 7 days a week.

It’s a real bonus that as well as having numerous outlets where tenants can make payments, allpay has the added convenience of its hosted services including telephone and internet payment methods. Not only is this great for our customers, its great for us too!

Diane Barclay, Quality Assurance Officer, West of Scotland Housing Association