Contact Us

In order to comply with Payment Card Industry Standards and to keep your card details safe, allpay will not accept or be able to process any Debit or Credit Card information provided to us by email. Therefore, please do not send us your Debit or Credit card information by email.

Make a payment

Telephone Payments Line0844 557

Departmental contacts

Normal office hours at allpay Limited are 8am - 6pm Monday to Friday.

The offices are closed on Bank Holidays.

General Enquiries+44 (0)844 225
Sales Enquiries+44 (0)844 557
IT Support+44 (0)844 557
Direct Debits+44 (0)844 557
Client Care+44 (0)844 557

Write to us:

allpay Limited
Fortis et Fides
Whitestone Business Park
Hereford HR1 3SE

Telephone and fax:

Telephone: +44 (0)844 225 5729
Fax: +44 (0)844 557 8350

allpay Limited would like to make you aware that all calls to our 0844 2 numbers will be charged at 3 pence per minute, and our 0844 5, 0844 3 and 0844 6 numbers will be charged at 7 pence per minute plus your phone company’s access charge, which may vary depending on provider.

allpay London office at Millbank Tower:

View the location here

Find Us


On entering Whitestone Business Park's main entrance, bear left and, after approximately 200m, you will see the allpay building. Continue forward and report to the allpay Security Gatehouse.

Use Google Maps to plan your route.

Send us a message: