Collection services

Our range of payment collection solutions are designed to provide the maximum convenience and choice, with payment files available to organisations the day following transaction.


Paperless Direct Debit

We offer clients a fully-managed, paperless service that gives customers the option to have payments collected on any date of the month and at a range of frequencies e.g. weekly, fortnightly, four-weekly, monthly, etc.

The service encompasses all of the key processes including the setting up and scheduling of payments, managing payment collections and transferring the income.

Find out more about allpay's Direct Debit service

Payment App

allpay’s Payment App is free for your customers to download if you are signed up to allpay’s Internet Payments. Available to download on Apple, Android or a Windows smartphone, it allows people to pay bills anytime, anywhere.

Find out more about allpay's Payment App


Callpay, a web-based debit and credit card phone application, can be deployed in your organisation’s own offices, allowing your staff to process payments. It can also be used to take one-off payments by generating invoices that allow your customers to pay at their local PayPoint outlet or Post Office®.

Find out more about Callpay


Through allpay, your organisation can offer your own Branded Payment Gateway which carries your full branding on or a secure link to allpay's payment pages to make a payment.

Find out more about our online bill payment services


Our automated phone system allows bill payers to make a payment using a debit or credit card 24 hours a day.

Find out more about our phone payments

Text payments and alerts

Text payments allow payment by credit and debit card 24 hours a day. We also provide a messaging service to allow organisations to communicate with customers via email or text.

Find out more about text payments and notifications

Payment networks

We work in partnership with both the leading payment networks of PayPoint and Post Office, offering more than 39,000 UK outlets.

Find out more about our payment networks

"allpay provides us with various payment methods which we can offer our wide range of clients. This is vital because the more methods we can offer, the more income we are likely to receive."

Campbell McCulloch, Income Management Coordinator, Plus Dane Group