Callpay - Payment Management System

Callpay - Payment Management System is the easiest, safest and most flexible way for you to take payments from your customers.

How will Callpay benefit your organisation?

With Callpay your organisation can take both a proactive and reactive approach to bill payments; it is perfectly suited for a cash office environment.
Having flexibility of all or a combination of the features available, you and your organisation will benefit from:

  • Reduced arrears – your organisation will receive payments immediately, increasing funds and helping your customers to avoid building arrears
  • Saving time – make payments convenient and quick for your customers while reducing the time of traditionally lengthy payment processes for your staff
  • Improved choice and flexibility – Callpay’s barcode feature will offer your customers a wide range of payment methods and an option of where to pay
  • Cutting costs – as well as reducing arrears, Callpay offers a user-friendly solution for barcoded invoices; better value than alternatives available on the market.

This application is fast to implement, with no additional hardware or software required but importantly, your organisation will be taking payments using a system that is fully PCI DSS (Payment Card Industry Data Security Standard) compliant.


You can view our demonstration video above. If you're having trouble viewing it please contact our Client Care team on 0844 557 8320 and request a DVD.

allpay Limited would like to make you aware that calls to this number will be charged at 7 pence per minute plus your phone company’s access charge, which may vary depending on provider.

How Callpay works…

To begin using Callpay, all you need is an internet connection and an individual email account for each member of staff. Staff log on to Callpay using their individual user login.

Standard Callpay features:

  • Accept debit cards – take debit card payments from your customers
  • Prevent your customers from falling into arrears from day one
  • Instantly create an allpay account
  • Instantly take a payment from your new customer
  • Instantly order a Payment Reference Card
  • Run your own custom reports – on the spot and up-to-date information regarding transactions and totals
  • In-depth search facility – search for past transactions using up to nine different criteria
  • User-friendly website – navigation is simple and straight-forward
  • Postcode look-up – fast address input and data is standardised.


Choose from these optional Callpay features:

  • Accept credit cards – take credit card payments from your customers
  • Accept cash and cheque payments too
  • Take one-off payments for literally anything (e.g. rent, sundry debts, repairs) without having to set up an allpay account
  • Create an instant barcoded invoice to allow your customers to make one-off payments at their local PayPoint outlet or Post Office®
  • Refunding – Callpay users can be granted permission to easily carry out refunds for customers
  • Additional user licences – purchase extra user licences via Callpay to allow more users to log in at any one time.